Overview
Bybit is a popular cryptocurrency exchange offering spot, derivatives, and staking services. This guide explains the standard Bybit login flow and provides practical troubleshooting and security tips so you can sign in reliably and safely.
How to sign in (step-by-step)
- Open the official site or app:
https://www.bybit.comor the Bybit mobile app. - Click Sign In (top-right on desktop) or tap the Sign In button in the app.
- Enter your email address or phone number and your password.
- If you have 2FA enabled, enter the code from your authentication app or SMS when prompted.
- Complete any additional verification (e.g., anti‑phishing code) and you’ll be redirected to your dashboard.
Security checklist before logging in
- Confirm you are on the official site or a genuine app to avoid phishing.
- Use a strong, unique password stored in a password manager.
- Enable Two-Factor Authentication (2FA) using an authenticator app (recommended) rather than SMS where possible.
- Set up an anti‑phishing code in your account settings — Bybit will display it in every legitimate email.
Troubleshooting common login issues
If you can’t sign in, try these steps in order:
- Forgot password: Use the "Forgot password" link on the sign-in page to request a reset link via your registered email.
- 2FA problems: If your authenticator app shows the wrong code, check device time sync or use the backup codes you saved during setup.
- Locked account: Multiple failed attempts may temporarily restrict sign-ins. Wait 30–60 minutes or follow on-screen instructions.
- Phishing concerns: Do not enter credentials if a page lacks the padlock or uses a strange domain — report the URL to Bybit support.
Account recovery & 2FA reset
If you’ve lost access to 2FA or the registered email/phone, prepare:
- Proof of identity (government ID).
- Transaction history or other account verification details.
- Screenshots of error messages and the device you used when you last accessed Bybit.
Follow the official account recovery flow in the Help Center or contact Bybit support through the app or official website. Be cautious of impersonators — only use Bybit’s verified contact channels.
Best practices & tips
- Enable withdrawal whitelist to limit where funds can be sent.
- Regularly update passwords and review connected devices/sessions.
- Use hardware wallets for large holdings and keep keys offline.
FAQ
Q: I didn’t receive the password reset email. What now?
A: Check spam/junk folders and ensure your mailbox hasn’t blocked messages from Bybit. If the email still doesn’t arrive, contact support.
Q: Can I disable 2FA?
A: You can, but it’s not recommended. If you must, follow the account settings flow and confirm via your registered verification methods.